Online Community Moderator

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<h3><strong>Job Summary</strong></h3> <p>Discord is seeking a dedicated and passionate <strong>Online Community Moderator</strong> to help maintain a safe, inclusive, and engaging environment for our users. As a moderator, you will be responsible for ensuring that community guidelines are followed, assisting users, managing conversations, and fostering a positive experience across multiple online platforms. This role requires excellent communication skills, empathy, and the ability to remain calm and professional in high-pressure situations. You will be at the forefront of our community, representing Discord’s values of respect, inclusivity, and collaboration.</p> <hr> <h3><strong>Key Responsibilities</strong></h3> <ul> <li>Monitor community chats, channels, and forums to ensure compliance with Discord’s rules and policies.</li> <li>Respond promptly and courteously to user inquiries and reports.</li> <li>Identify and manage inappropriate content or behavior, including issuing warnings, bans, and reports when necessary.</li> <li>Foster healthy engagement by initiating and moderating discussions, events, and activities.</li> <li>Collaborate with other moderators and Discord staff to improve community management strategies.</li> <li>Maintain detailed moderation logs and documentation for transparency and record-keeping.</li> <li>Provide feedback and insights to the community management team on user trends, concerns, and engagement opportunities.</li> <li>Assist in the development and refinement of community guidelines and moderation policies.</li> </ul> <hr> <h3><strong>Required Skills and Qualifications</strong></h3> <ul> <li>Excellent written and verbal communication skills in English.</li> <li>Strong understanding of online community dynamics and digital etiquette.</li> <li>Ability to handle sensitive or difficult situations with discretion, empathy, and professionalism.</li> <li>Familiarity with Discord’s interface, bots, and moderation tools.</li> <li>Strong problem-solving and decision-making skills.</li> <li>Reliable internet connection and a suitable work-from-home setup.</li> <li>Ability to multitask and maintain focus during active community discussions.</li> </ul> <hr> <h3><strong>Experience</strong></h3> <ul> <li>Minimum <strong>1–2 years</strong> of experience in community management, social media moderation, or online customer support.</li> <li>Experience moderating large-scale online communities is a plus.</li> <li>Prior work experience with Discord, Reddit, or other online forums preferred but not mandatory.</li> </ul> <hr> <h3><strong>Working Hours</strong></h3> <ul> <li>Flexible remote working hours.</li> <li>May require availability during evenings, weekends, or peak community activity periods.</li> <li>Part-time and full-time opportunities available depending on region and project needs.</li> </ul> <hr> <h3><strong>Knowledge, Skills, and Abilities</strong></h3> <ul> <li>Knowledge of online moderation practices and safety standards.</li> <li>Strong cultural awareness and ability to manage global communities.</li> <li>Empathy, patience, and resilience under pressure.</li> <li>Excellent organizational and time-management abilities.</li> <li>Ability to work independently and collaboratively in a remote team setting.</li> </ul> <hr> <h3><strong>Benefits</strong></h3> <ul> <li>Competitive remote work compensation package.</li> <li>Work-from-home flexibility with supportive global team.</li> <li>Opportunity to influence and shape Discord’s growing community culture.</li> <li>Access to professional development programs and internal events.</li> <li>Inclusive and supportive workplace culture focused on creativity and respect.</li> </ul> <hr> <h3><strong>Why Join Discord</strong></h3> <p>At Discord, we believe in building belonging. You’ll be part of a global platform that connects millions of people every day. As an Online Community Moderator, you will play a vital role in maintaining a safe and enjoyable experience for everyone. Join us if you are passionate about communities, communication, and creating positive digital spaces that empower people to connect authentically.</p> <hr> <h3><strong>How to Apply</strong></h3> <p>Interested candidates should submit their application via Discord’s official career portal. Please include:</p> <ul> <li>An updated resume or CV</li> <li>A brief cover letter describing your moderation experience and why you’d be a great fit</li> <li>Any relevant links or samples showcasing your past community management work</li> </ul> <p><strong>Apply now and become part of a team that’s redefining how people connect online.</strong></p>

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About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
  • Tell me about a time you demonstrated leadership skills.
  • What’s a time you disagreed with a decision that was made at work?
  • Tell me about a time you made a mistake.
  • Tell me about a time you failed.
  • Why are you leaving your current job?
  • Why were you fired?
  • Why was there a gap in your employment?
  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
  • What type of work environment do you prefer?
  • What’s your work style?
  • What’s your management style?
  • How would your boss and coworkers describe you?
  • How do you deal with pressure or stressful situations?
  • What do you like to do outside of work?
  • Are you planning on having children?
  • How do you stay organized?
  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.

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