Description
We are seeking a customer-oriented Service Representative. A Customer Service Representative (CSR) will act as a liaison, providing product and services information, answering questions, and resolving any emerging problems that our customer accounts might face with accuracy and efficiency.
Company Culture and Environment
The company fosters a customer-centric environment that emphasizes communication and problem-solving, promoting a culture of support and responsiveness.
Career Growth and Development Opportunities
Working as a CSR may provide avenues for professional growth within the company, as representatives gain valuable experience that can lead to advanced roles in customer service management or other departments.
Detailed Benefits and Perks
While specific benefits are not outlined in the job description, customer service roles typically include standard benefits that support team well-being and job satisfaction.
Compensation and Benefits
- Competitive salary based on experience
- Standard health, dental, and vision insurance
- Paid time off and vacation policy
- Opportunities for flexible scheduling
Why you should apply for this position today
This role offers the chance to make a direct impact on customer experiences and satisfaction. By joining our team, you’ll be positioned to help customers effectively, enhancing their interactions with our products and services.
Skills
- Strong communication skills
- Customer-focused mindset
- Problem-solving abilities
- Ability to work under pressure
- Teamwork and collaboration skills
Responsibilities
- Act as a liaison for customers and provide product/services information
- Answer customer inquiries and resolve issues efficiently
- Maintain accurate records of customer interactions
- Collaborate with team members to improve service quality
Qualifications
- High school diploma or equivalent
- Previous experience in customer service is preferred
- Strong interpersonal skills
- Ability to handle a fast-paced work environment
Education Requirements
- High school diploma or equivalent required
Education Requirements Credential Category
Experience Requirements
- Experience in a customer service role is preferred
Why work in Stewart Manor, NY
Stewart Manor offers a charming suburban atmosphere, providing a peaceful living environment while being close to the amenities and attractions of New York City. The community is family-friendly and emphasizes a good quality of life, making it an excellent place for both personal and professional growth.
