CS Phone VA

February 17, 2026

Other Jobs To Apply

<div class="content-intro"> <h3 data-start="186" data-end="214">About Catch Creation</h3> Catch Creation is a global eCommerce company built for the digital age. We create, grow, and manage online brands that inspire customers and deliver real value through exceptional products and experiences. Our team thrives in a fully remote environment, combining creativity, data-driven strategy, and innovation to build scalable eCommerce solutions that perform. From concept to conversion, we specialize in developing brands that stand out in competitive markets—driven by a passion for design, storytelling, and customer satisfaction. Every product we launch reflects our commitment to quality, authenticity, and growth. At Catch Creation, we believe great ideas can come from anywhere—and our remote-first culture allows talented people from around the world to collaborate, innovate, and bring those ideas to life. </div>WHAT’S IN IT FOR YOU? Pay Rate: $3.5 per hour Permanent Work from Home Bi-weekly paycheck Performance Bonuses and Incentives 6th month and annual anniversary bonus Up to 17 days of paid leave credits JOB DESCRIPTION: Receive inbound calls to assist and resolve customers’ after-sales concerns including but not limited to: product inquiries, order tracking and status, billing, charges and pricing inquiry/concerns, replacements, negotiating with cancellations and refunds, handling customer complaints, etc. Process orders for call-in to buy customers with existing records Escalate orders in need of higher-level or interdepartmental assistance Perform call-backs as necessary to resolve abandoned and disconnected calls, ensuring at least 90% of call center contacts are resolved MINIMUM QUALIFICATIONS: At least 2 years of BPO experience in a voiced account, Telco/E-commerce account experience is an advantage Strong Comprehension and Communication Skills Above-average Technical Skills Above-average multi-tasking skills in navigating to different systems and tools while keeping control on customer's interaction With a high sense of reliability and accountability, flexible to work on varying schedules SYSTEM REQUIREMENTS: Intel i5, or comparable equipment with 4GB RAM or higher Wired internet connection, 30mbps or higher (no dongles) Noise-cancelling headphones – should be available during the interview

Back to blog

About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

Tell me about yourself.
Walk me through your resume.
How did you hear about this position?
Why do you want to work at this company?
Why do you want this job?
Why should we hire you?
What can you bring to the company?
What are your greatest strengths?
What do you consider to be your weaknesses?
What is your greatest professional achievement?
Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
Tell me about a time you demonstrated leadership skills.
What’s a time you disagreed with a decision that was made at work?
Tell me about a time you made a mistake.
Tell me about a time you failed.
Why are you leaving your current job?
Why were you fired?
Why was there a gap in your employment?
Can you explain why you changed career paths?
What’s your current salary?
What do you like least about your job?
What are you looking for in a new position?
What type of work environment do you prefer?
What’s your work style?
What’s your management style?
How would your boss and coworkers describe you?
How do you deal with pressure or stressful situations?
What do you like to do outside of work?
Are you planning on having children?
How do you stay organized?
How do you prioritize your work?
What are you passionate about?
What motivates you?
What are your pet peeves?
How do you like to be managed?
Do you consider yourself successful?
Where do you see yourself in five years?
How do you plan to achieve your career goals?
What are your career aspirations?
What’s your dream job?
What other companies are you interviewing with?
What makes you unique?
What should I know that’s not on your resume?
What would your first few months look like in this role?
What are your salary expectations?
What do you think we could do better or differently?
When can you start?
Are you willing to relocate?
How many tennis balls can you fit into a limousine?
If you were an animal, which one would you want to be?
Sell me this pen.
Is there anything else you’d like us to know?
Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

Qualification certificate with mark sheets.
Passport size photographs.
Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

Read official notification carefully from the official website.
Read notification carefully before applying.
Fill the application form (link is given below).
Attach required documents and passport size photo with signature.
Then submit. Done.

DISCLAIMER