BCT - Full Time Over 60

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If you are passionate about helping people, prefer evening shifts, are <strong>BILINGUAL</strong> and <strong>love working from home</strong>, this may be the perfect opportunity for you!<br><br>Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter—and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.<br><br><strong>Qualifications<br><br></strong><ul><li>Proven track record of ALL of the following STRIVE values:</li><li>[S]ervice</li><li>[T]enacity</li><li>[R]esponsibility</li><li>[I]ntegrity</li><li>[V]ersatility</li><li>[E]ntrepreneurship</li><li>Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness</li><li>Strong desire to be helpful and take ownership to resolve customer situations</li><li>Empathetic and active listening</li><li>Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar</li><li>Positive outlook and enthusiastic attitude</li><li>Conscientious team player</li><li>Driven by delivering results</li><li>Professional demeanor, put together</li><li>Dependable and consistent, history of good attendance</li><li>Naturally curious with an aptitude for learning and understanding quickly</li><li>Ability to multitask by reading, typing, and navigating through applications while speaking with customers</li><li>Prior customer service/troubleshooting experience preferred</li><li>BILINGUAL (Fully Fluent in English and Spanish or Creole )<br><br></li></ul><strong>Responsibilities<br><br></strong><ul><li>Communicate with customers in a proactive and professional manner.</li><li>Respond to questions and provide information while exceeding customer expectations.</li><li>De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs.</li><li>Identify root cause of inquiries by asking probing questions to determine the best solution.</li><li>Maintain required product knowledge to deliver best in class service.<br><br></li></ul><strong>Details<br><br></strong><ul><li>Start Date: February 16, 2026</li><li>Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks</li><li>Production Schedules available:</li><li>Regular Shift – 5 days a week (includes 1 weekend day (40 hrs a week)</li><li>Pay: $16.19/hr</li><li>Must be Bilingual (English & Spanish or Creole)</li></ul>

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About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
  • Tell me about a time you demonstrated leadership skills.
  • What’s a time you disagreed with a decision that was made at work?
  • Tell me about a time you made a mistake.
  • Tell me about a time you failed.
  • Why are you leaving your current job?
  • Why were you fired?
  • Why was there a gap in your employment?
  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
  • What type of work environment do you prefer?
  • What’s your work style?
  • What’s your management style?
  • How would your boss and coworkers describe you?
  • How do you deal with pressure or stressful situations?
  • What do you like to do outside of work?
  • Are you planning on having children?
  • How do you stay organized?
  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.