Inside Sales Rep-Hourly + Commission-Can live anywhere in U.S.

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<p style="text-align:left">At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.</p><p style="text-align:inherit"></p><p style="text-align:left">As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>Overview:</b></p><p></p><p><span>Aetna, CVS Health is looking for top talent! The Telesales Representative is directly responsible for building a book of business via acquisition of new members using state-of-art lead generation platform supported by real time analytics. Upon acquisition the Telesales Representative will own the member relationship throughout the year and will be the primary contact for member inquiries, including but not limited to, any questions related to plan benefits, product, and services offerings, as well as resolving any issues with respect to the utilization of the product. The position will be a part of a high performing team with strong emphasis on personal and professional development and career growth.</span></p><p><br><b>Job Responsibilities</b>:</p><ul><li>Acquisition of new members via inbound and outbound calls</li><li>Assessing customer needs for products and services using insightful, probing questions, and demonstrating superior listening skills</li><li>Servicing of existing members and inquiries related to utilization of their product, benefits, etc.</li><li>Cross selling ancillary products as well as any other applicable products to existing members</li><li>Retention of existing members</li><li>Maintaining knowledge levels with respect to CMS and states regulations</li><li>Ability to multitask, and effectively use computer while interacting with prospects and members via phone</li><li>Ensuring that the relevant information is captured in Customer Relationship Management system (CRM)</li></ul><p></p><p><b>Accountabilities</b>:</p><ul><li>Meeting sales goals, conversion rates, and cross sell rates for acquisition of new members as outlined in the annual performance plan.</li><li>Contacting prospective members within the time limit outlined in the annual performance plan.</li><li>Achieving the member retention rate as outlined in the annual performance plan.</li><li>Highest levels of member satisfaction as measured by various member surveys and member retention rate.</li><li>Expert level understanding of products, services, and processes offered by the company.</li><li>Ability to pass on an annual basis:<ul><li>American Health Insurance Plans (AHIP)</li><li>Continued Education (CE’s)</li><li>Product Certification</li><li>Required Security and Compliance</li><li>Client/Carrier Certifications</li><li>Any required CMS Certifications</li></ul></li></ul><p></p><p><b>Qualifications</b>:</p><ul><li>4-year college degree or 1 to 2 years’ experience of selling multiple Medicare products (i.e., Medicare Advantage, Medicare Supplement)</li><li>Life & Health insurance license is not required to be employed. It is required to obtain the license within 2 attempts and or 60 days from the employment start date</li><li>Active use of computer for carrying out daily job activities</li><li>Ability to multi-task while talking on the phone</li><li>Excellent communication and listening skills</li><li>Self-starter with positive attitude and ability to control emotions when dealing with unhappy customers (i.e. “Customer is always right” attitude)</li><li>Adaptable to high pressure, achievement-oriented environment</li><li>Drive to build, manage, and grow a book of business and become successful entrepreneur</li><li>High level of computer proficiency including, but not limited to, Microsoft Office package</li><li>Ability to quickly perform basic mathematical operations w/out use of calculator</li></ul><p></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b><span>Anticipated Weekly Hours</span></b></p>40<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Time Type</b></p>Full time<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Pay Range</b></p><p style="text-align:left">The typical pay range for this role is:</p><p style="text-align:inherit"></p>$15.00 - $24.23<p style="text-align:inherit"></p><p style="text-align:left">This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  <br> </p><p style="text-align:left">Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p style="text-align:inherit"></p><p style="text-align:left"><b>Great benefits for great people</b></p><p style="text-align:inherit"></p><p style="text-align:left">We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:</p><ul><li><p style="text-align:left"><b>Affordable medical plan options,</b> a <b>401(k) plan </b>(including matching company contributions), and an <b>employee stock purchase plan</b>.</p></li><li><p style="text-align:left"><b>No-cost programs for all colleagues </b>including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</p></li><li><p style="text-align:left"><b>Benefit solutions that address the different needs and preferences of our colleagues</b> including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</p></li></ul><p style="text-align:inherit"></p><p style="text-align:left">For more information, visit <a target="_blank" href="https://jobs.cvshealth.com/us/en/benefits"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span class="WKM0">https://jobs.cvshealth.com/us/en/benefits</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>We anticipate the application window for this opening will close on: 11/15/2025<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left">Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p>

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About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
  • Tell me about a time you demonstrated leadership skills.
  • What’s a time you disagreed with a decision that was made at work?
  • Tell me about a time you made a mistake.
  • Tell me about a time you failed.
  • Why are you leaving your current job?
  • Why were you fired?
  • Why was there a gap in your employment?
  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
  • What type of work environment do you prefer?
  • What’s your work style?
  • What’s your management style?
  • How would your boss and coworkers describe you?
  • How do you deal with pressure or stressful situations?
  • What do you like to do outside of work?
  • Are you planning on having children?
  • How do you stay organized?
  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.

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