Remote Care Navigator

Other Jobs To Apply

As a Care Navigator at Rezilient Health, you will play a pivotal role in guiding patients through their healthcare journey, ensuring a seamless and supportive experience. You will serve as a key point of contact, navigating care, addressing patient needs, and collaborating with clinical and administrative teams to deliver high-quality services.<br><br>At Rezilient, we're dedicated to revolutionizing primary and specialty care by delivering convenient, timely, and seamless access to healthcare. Our innovative hybrid CloudClinic model, powered by our onsite team of Medics and virtual Providers fosters a personalized and digital healthcare experience, putting the patient at the center of their care. By leveraging cutting-edge technology, we streamline care delivery, allowing our Providers to focus on patient well-being, and we continuously expand our specialty services to provide the most comprehensive and convenient healthcare possible.<br><br><strong>Requirements<br><br></strong><ul><li>Facilitate the patient journey by providing guidance, support, and navigation throughout their Rezilient healthcare experience</li><li>Schedule patient appointments in a timely manner</li><li>Accurately enter required information into patient charts</li><li>Proactively follow up on tasks to ensure swift resolution of health concerns</li><li>Respond to,and manage all incoming patient messages with professionalism, empathy, and efficiency</li><li>Answer phone and message inquiries from patients, medical facilities, and insurance companies, addressing requests and providing information as needed</li><li>Collaborate routinely with providers, medics, and other functional team members to facilitate patient care needs and ensure continuity</li><li>Maintain accurate records and uphold patient confidentiality at all times<br><br></li></ul><strong>Required Qualifications:<br><br></strong><ul><li>Minimum of 2 years experience in a healthcare setting, ideally as a Medical Assistant</li><li>Minimum of 2 years customer service experience</li><li>Willingness to work at least one weekend day (Schedule: Sunday-Thursday or Tuesday-Saturday) with business operating hours of 9a-9p EST/8a-8p CST</li><li>Exceptional interpersonal skills with the ability to quickly build rapport and provide compassionate support</li><li>Problem-solving abilities and a proactive approach to challenges</li><li>Excellent written and verbal communication skills</li><li>Strong organizational skills and attention to detail</li><li>Comfortable working in a fast-paced, evolving environment</li><li>Self-motivated and confident in managing independent projects</li><li>Knowledge of HIPAA and other relevant healthcare regulations is crucial for maintaining patient confidentiality and privacy. <br><br></li></ul><strong>Preferred Qualifications:<br><br></strong><ul><li>Strong preference for candidates with experience working as a medical assistant or within a clinical environment</li><li>Proficiency in using Mac operating systems and devices</li><li>Familiarity with Athena Health electronic medical records (EMR) software</li><li>Experience utilizing Google Suite applications for communication and documentation</li><li>Utilization of telephony and translation systems<br><br></li></ul><strong>Benefits<br><br></strong>This opportunity offers the chance to shape the future of healthcare in a culture where your ideas and contributions have a meaningful impact on the organization's future. You'll be part of a supportive, collaborative, and diverse team, with competitive compensation and benefits that include generous PTO, paid family leave, comprehensive medical, dental, vision, and life insurance, as well as stock options.

Back to blog

About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
  • Tell me about a time you demonstrated leadership skills.
  • What’s a time you disagreed with a decision that was made at work?
  • Tell me about a time you made a mistake.
  • Tell me about a time you failed.
  • Why are you leaving your current job?
  • Why were you fired?
  • Why was there a gap in your employment?
  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
  • What type of work environment do you prefer?
  • What’s your work style?
  • What’s your management style?
  • How would your boss and coworkers describe you?
  • How do you deal with pressure or stressful situations?
  • What do you like to do outside of work?
  • Are you planning on having children?
  • How do you stay organized?
  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.

Related Posts