Virtual Technical Support Executive – Hulu Streaming Issues Assistance

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We are hiring Virtual Technical Support Executives to assist customers with Hulu streaming–related technical issues. In this remote role, you will help users troubleshoot playback problems, login errors, device compatibility issues, and account-related technical concerns, ensuring a smooth and satisfying streaming experience.

This role is ideal for candidates with strong problem-solving skills, basic technical knowledge, and a customer-first mindset.

Key Responsibilities:

  • Assist customers with Hulu streaming issues via chat, email, or voice support

  • Troubleshoot problems such as buffering, app crashes, login failures, and subscription access

  • Guide users through step-by-step solutions for TVs, mobiles, tablets, and streaming devices

  • Escalate unresolved technical issues to higher-level support teams when required

  • Accurately document customer interactions and resolutions in support systems

  • Follow troubleshooting scripts, SOPs, and data security guidelines

  • Maintain high customer satisfaction and quality scores

Required Skills & Qualifications:

  • Minimum qualification: 12th Pass / Graduate (any stream)

  • Good communication skills in English (verbal & written)

  • Basic understanding of internet connectivity, mobile apps, and smart devices

  • Ability to explain technical steps in a simple, patient manner

  • Comfortable working in US time zones

  • Basic computer skills and typing ability

Experience:

  • Freshers with good technical aptitude are welcome

  • Prior experience in technical support, IT helpdesk, or streaming/app support is a plus

Working Hours:

  • US shift timings (night shifts for India-based candidates)

  • 5 days working / 2 days off (rotational)

Salary & Benefits:

  • Competitive fixed salary + performance incentives

  • Paid virtual training and certification

  • 100% work-from-home opportunity

  • Non-sales, customer-support-only role

  • Career growth into advanced technical or QA roles

Who Can Apply:

  • Freshers, experienced candidates, and career switchers

  • Male & Female candidates

  • Candidates with stable internet and a quiet home workspace

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About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
  • Tell me about a time you demonstrated leadership skills.
  • What’s a time you disagreed with a decision that was made at work?
  • Tell me about a time you made a mistake.
  • Tell me about a time you failed.
  • Why are you leaving your current job?
  • Why were you fired?
  • Why was there a gap in your employment?
  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
  • What type of work environment do you prefer?
  • What’s your work style?
  • What’s your management style?
  • How would your boss and coworkers describe you?
  • How do you deal with pressure or stressful situations?
  • What do you like to do outside of work?
  • Are you planning on having children?
  • How do you stay organized?
  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.