UK Job
Flipkart Job For Freshers - Customer Support Executive - The EliteJob
Flipkart Job For Freshers - Customer Support Executive - The EliteJob
Job Description
Flipkart is UK's leading e-commerce marketplace, offering a wide range of products and services to millions of customers across the country. With a commitment to innovation, customer satisfaction, and excellence in service, Flipkart has revolutionized the way UK shops. As a Customer Support Executive at Flipkart, you will have the opportunity to be part of a dynamic and customer-centric team in one of UK's most prestigious companies.
Job Description:
Are you passionate about providing exceptional customer service and resolving customer queries? Do you thrive in a fast-paced and collaborative environment? If so, we invite you to join our team at Flipkart as a Customer Support Executive.
Key Responsibilities:
Customer Assistance: Provide prompt, professional, and courteous assistance to customers via phone, email, and chat.
Issue Resolution: Resolve customer inquiries, concerns, and issues efficiently, ensuring customer satisfaction.
Product Knowledge: Maintain up-to-date knowledge of Flipkart products, services, policies, and procedures to assist customers effectively.
Feedback Handling: Gather customer feedback and provide valuable insights to improve our products and services.
Team Collaboration: Collaborate with cross-functional teams to address complex customer issues and ensure a seamless customer experience.
Documentation: Accurately document customer interactions and transactions in the system.
Qualifications:
Excellent verbal and written communication skills in English.
Strong problem-solving and decision-making abilities.
Empathy and a customer-centric approach.
Ability to multitask and work in a fast-paced environment.
Basic computer skills and familiarity with CRM software is a plus.
Prior customer service experience is an advantage but not mandatory.
Why Join Flipkart:
Career Growth: Flipkart offers numerous opportunities for career growth and development within the company.
Inclusive Work Culture: We value diversity and foster an inclusive work environment where all voices are heard and respected.
Training and Development: Access to ongoing training and skill development programs to enhance your career.
Employee Benefits: Competitive salary, performance-based incentives, and comprehensive benefits package.
At Flipkart, we believe that our employees are our greatest asset. If you are passionate about delivering exceptional customer experiences and want to be part of a company that is shaping UK's e-commerce landscape, we encourage you to apply for the Customer Support Executive position.
Join us in our mission to make online shopping a delightful experience for every UKn customer. Apply now and be part of the Flipkart family.
How to Apply:
If you are excited about this opportunity and meet the qualifications, please send your updated resume.
About United Kingdom
The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.
Common Interview Questions
- Tell me about yourself.
- Walk me through your resume.
- How did you hear about this position?
- Why do you want to work at this company?
- Why do you want this job?
- Why should we hire you?
- What can you bring to the company?
- What are your greatest strengths?
- What do you consider to be your weaknesses?
- What is your greatest professional achievement?
- Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
- Tell me about a time you demonstrated leadership skills.
- What’s a time you disagreed with a decision that was made at work?
- Tell me about a time you made a mistake.
- Tell me about a time you failed.
- Why are you leaving your current job?
- Why were you fired?
- Why was there a gap in your employment?
- Can you explain why you changed career paths?
- What’s your current salary?
- What do you like least about your job?
- What are you looking for in a new position?
- What type of work environment do you prefer?
- What’s your work style?
- What’s your management style?
- How would your boss and coworkers describe you?
- How do you deal with pressure or stressful situations?
- What do you like to do outside of work?
- Are you planning on having children?
- How do you stay organized?
- How do you prioritize your work?
- What are you passionate about?
- What motivates you?
- What are your pet peeves?
- How do you like to be managed?
- Do you consider yourself successful?
- Where do you see yourself in five years?
- How do you plan to achieve your career goals?
- What are your career aspirations?
- What’s your dream job?
- What other companies are you interviewing with?
- What makes you unique?
- What should I know that’s not on your resume?
- What would your first few months look like in this role?
- What are your salary expectations?
- What do you think we could do better or differently?
- When can you start?
- Are you willing to relocate?
- How many tennis balls can you fit into a limousine?
- If you were an animal, which one would you want to be?
- Sell me this pen.
- Is there anything else you’d like us to know?
- Do you have any questions for us?
Educational Qualification
Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.
Document Required
Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.
- Qualification certificate with mark sheets.
- Passport size photographs.
- Signature.
How to Apply
All the eligible candidates can apply for this job as mentioned below:
- Read official notification carefully from the official website.
- Read notification carefully before applying.
- Fill the application form (link is given below).
- Attach required documents and passport size photo with signature.
- Then submit. Done.
