UK Job
Work-from-Home Reservations Agent (Customer Service) - The EliteJob
Work-from-Home Reservations Agent (Customer Service) - The EliteJob
Job Description
Delta Airlines is a leading global airline with a strong commitment to delivering exceptional service to its customers. With a history spanning several decades, Delta Airlines has built a reputation for reliability, safety, and innovation in the aviation industry. Our mission is to connect people, cultures, and businesses around the world, and we are looking for dedicated individuals to join our team as Work-from-Home Reservations Agents.
Position Overview: Are you passionate about providing top-notch customer service and assisting travelers in their journey? If so, Delta Airlines is looking for you to join our team as a Work-from-Home Reservations Agent. In this role, you will play a crucial part in ensuring that our customers have a seamless and enjoyable travel experience.
Key Responsibilities:
Answering inbound calls and assisting customers with reservations, ticketing, and general inquiries.
Providing excellent customer service by addressing and resolving customer concerns with professionalism and courtesy.
Making flight reservations, changes, and cancellations accurately and efficiently.
Assisting customers with booking accommodations and car rentals, as well as providing information on travel-related services.
Keeping up-to-date with Delta Airlines policies, procedures, and promotions to provide accurate information to customers.
Required Skills:
Strong communication skills with a clear and friendly telephone manner.
Excellent problem-solving abilities, ensuring customer issues are resolved promptly.
Ability to work independently and meet performance targets in a remote work environment.
Basic computer skills and the ability to navigate reservation systems.
Exceptional attention to detail and accuracy in processing reservations and transactions.
Qualifications:
High school diploma or equivalent.
Previous customer service experience is a plus, but not required.
A quiet and distraction-free home office environment to provide a professional customer service experience.
Why Delta Airlines? At Delta Airlines, we value our employees and believe in providing opportunities for personal and professional growth. As a Work-from-Home Reservations Agent, you will have the flexibility to work from the comfort of your own home while being part of a dynamic team. We offer competitive compensation, benefits, and the chance to be part of a world-class airline.
If you are enthusiastic about making travel dreams come true and delivering outstanding customer service, we encourage you to apply and become part of the Delta Airlines family. Join us in connecting people and places, and embark on an exciting journey in the world of aviation.
Delta Airlines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About United Kingdom
The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.
Common Interview Questions
- Tell me about yourself.
- Walk me through your resume.
- How did you hear about this position?
- Why do you want to work at this company?
- Why do you want this job?
- Why should we hire you?
- What can you bring to the company?
- What are your greatest strengths?
- What do you consider to be your weaknesses?
- What is your greatest professional achievement?
- Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
- Tell me about a time you demonstrated leadership skills.
- What’s a time you disagreed with a decision that was made at work?
- Tell me about a time you made a mistake.
- Tell me about a time you failed.
- Why are you leaving your current job?
- Why were you fired?
- Why was there a gap in your employment?
- Can you explain why you changed career paths?
- What’s your current salary?
- What do you like least about your job?
- What are you looking for in a new position?
- What type of work environment do you prefer?
- What’s your work style?
- What’s your management style?
- How would your boss and coworkers describe you?
- How do you deal with pressure or stressful situations?
- What do you like to do outside of work?
- Are you planning on having children?
- How do you stay organized?
- How do you prioritize your work?
- What are you passionate about?
- What motivates you?
- What are your pet peeves?
- How do you like to be managed?
- Do you consider yourself successful?
- Where do you see yourself in five years?
- How do you plan to achieve your career goals?
- What are your career aspirations?
- What’s your dream job?
- What other companies are you interviewing with?
- What makes you unique?
- What should I know that’s not on your resume?
- What would your first few months look like in this role?
- What are your salary expectations?
- What do you think we could do better or differently?
- When can you start?
- Are you willing to relocate?
- How many tennis balls can you fit into a limousine?
- If you were an animal, which one would you want to be?
- Sell me this pen.
- Is there anything else you’d like us to know?
- Do you have any questions for us?
Educational Qualification
Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.
Document Required
Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.
- Qualification certificate with mark sheets.
- Passport size photographs.
- Signature.
How to Apply
All the eligible candidates can apply for this job as mentioned below:
- Read official notification carefully from the official website.
- Read notification carefully before applying.
- Fill the application form (link is given below).
- Attach required documents and passport size photo with signature.
- Then submit. Done.
