UK Job
Part-Time Remote Customer Service Representative - The EliteJob
Part-Time Remote Customer Service Representative - The EliteJob
Job Description
Aetna, a subsidiary of CVS Health, is a leading diversified health care benefits company with a legacy of over 160 years. We are dedicated to helping people achieve health and financial security by providing reliable health care products and services. Aetna commitment to transforming the health care industry and improving the lives of people we serve is at the heart of our mission.
Job Description: Part-Time Remote Customer Service Representative
Are you passionate about helping others and providing excellent customer service? Do you enjoy working from the comfort of your own home? Aetna is looking for motivated individuals to join our team as Part-Time Remote Customer Service Representatives. In this role, you will play a vital part in our commitment to improving the health and well-being of our members.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
Provide accurate information and assistance regarding health insurance plans, benefits, and related topics.
Navigate and utilize multiple computer systems and applications to provide comprehensive support.
Collaborate with team members and other departments to resolve complex customer issues.
Document customer interactions and details accurately for future reference.
Requirements:
High school diploma or equivalent.
Strong communication skills, both written and verbal.
Exceptional customer service and problem-solving skills.
Ability to work independently and as part of a remote team.
Proficiency in using computer systems and multitasking effectively.
Prior customer service experience is a plus but not mandatory.
Working at Aetna:
Aetna offers a supportive and inclusive work environment, even in a remote capacity. We value diversity and provide equal opportunities for our employees to grow and advance in their careers. You will receive comprehensive training and ongoing support to ensure your success as a Part-Time Remote Customer Service Representative.
Benefits:
Competitive hourly wage.
Flexible working hours to accommodate your schedule.
Health, dental, and vision benefits.
Opportunities for career advancement within Aetna.
Access to Aetna Employee Assistance Program for personal and professional support.
Join Aetna mission to make a difference in the lives of our members while working from the comfort of your own home. Apply today to become a Part-Time Remote Customer Service Representative and be part of our dedicated team.
Aetna is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Note: The job description provided is a general overview and is subject to change based on Aetna specific requirements and needs.
About United Kingdom
The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.
Common Interview Questions
- Tell me about yourself.
- Walk me through your resume.
- How did you hear about this position?
- Why do you want to work at this company?
- Why do you want this job?
- Why should we hire you?
- What can you bring to the company?
- What are your greatest strengths?
- What do you consider to be your weaknesses?
- What is your greatest professional achievement?
- Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
- Tell me about a time you demonstrated leadership skills.
- What’s a time you disagreed with a decision that was made at work?
- Tell me about a time you made a mistake.
- Tell me about a time you failed.
- Why are you leaving your current job?
- Why were you fired?
- Why was there a gap in your employment?
- Can you explain why you changed career paths?
- What’s your current salary?
- What do you like least about your job?
- What are you looking for in a new position?
- What type of work environment do you prefer?
- What’s your work style?
- What’s your management style?
- How would your boss and coworkers describe you?
- How do you deal with pressure or stressful situations?
- What do you like to do outside of work?
- Are you planning on having children?
- How do you stay organized?
- How do you prioritize your work?
- What are you passionate about?
- What motivates you?
- What are your pet peeves?
- How do you like to be managed?
- Do you consider yourself successful?
- Where do you see yourself in five years?
- How do you plan to achieve your career goals?
- What are your career aspirations?
- What’s your dream job?
- What other companies are you interviewing with?
- What makes you unique?
- What should I know that’s not on your resume?
- What would your first few months look like in this role?
- What are your salary expectations?
- What do you think we could do better or differently?
- When can you start?
- Are you willing to relocate?
- How many tennis balls can you fit into a limousine?
- If you were an animal, which one would you want to be?
- Sell me this pen.
- Is there anything else you’d like us to know?
- Do you have any questions for us?
Educational Qualification
Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.
Document Required
Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.
- Qualification certificate with mark sheets.
- Passport size photographs.
- Signature.
How to Apply
All the eligible candidates can apply for this job as mentioned below:
- Read official notification carefully from the official website.
- Read notification carefully before applying.
- Fill the application form (link is given below).
- Attach required documents and passport size photo with signature.
- Then submit. Done.
