UK Job

Customer Support Representative - Work From Home (Part-Time) - The EliteJob

Customer Support Representative - Work From Home (Part-Time) - The EliteJob

Job Description Aetna, a leading name in the healthcare industry, is on the lookout for dedicated individuals to join our team. Aetna has a strong legacy of providing top-notch health services, and we are now expanding our workforce to include talented individuals who can contribute to our missing. Job Title: Customer Support Representative - Work From Home (Part-Time) Job Description: Are you looking for an opportunity to make a real difference in the lives of people while enjoying the flexibility of working from home part-time? Aetna is seeking enthusiastic and empathetic individuals to join our Customer Support team. As a Customer Support Representative, you will play a crucial role in assisting our valued members and ensuring they receive the best healthcare support. Key Responsibilities: Exceptional Customer Service: Provide top-notch customer service through various channels, including phone, email, and chat, addressing members inquiries and concerns with professionalism and empathy. Information Assistance: Guide members through their healthcare plans, answering questions about coverage, benefits, and claim procedures. Problem Resolution: Investigate and resolve issues effectively, ensuring member satisfaction and adherence to company policies and procedures. Record Keeping: Maintain accurate and detailed records of customer interactions and transactions, ensuring data privacy and security. Continuous Learning: Stay updated on Aetna products and services, as well as industry trends, to provide accurate and relevant information to members. Requirements: Excellent Communication Skills: Strong verbal and written communication skills in English, with the ability to convey complex information in an understandable manner. Empathy and Patience: Display empathy, patience, and a strong commitment to helping our members navigate the healthcare system with ease. Problem-Solving Skills: Proven ability to identify and resolve issues efficiently and effectively. Computer Proficiency: Comfortable with using computer systems and software, as well as a stable internet connection for remote work. Part-Time Availability: Flexible to work part-time hours, providing support during peak times, including evenings and weekends. Why Aetna? Work from Home: Enjoy the convenience of working from the comfort of your own home. Career Growth: Aetna values its employees and offers opportunities for career development and advancement within the organization. Comprehensive Training: Receive extensive training to equip you with the knowledge and tools you need to excel in your role. Competitive Compensation: We offer competitive compensation packages, recognizing your dedication and contribution. Join Aetna Customer Support team and be a part of our commitment to improving healthcare for individuals and families across the nation. If you are compassionate, a great communicator, and ready to make a difference, we encourage you to apply and be a part of our dynamic team.

About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
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  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
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  • Sell me this pen.
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Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.
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