Senior Manager, Self-Service Engineering – Cloud, DevOps, and Product Delivery at JetBlue Airlines

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Join the JetBlue Team: Senior Manager, Self-Service Engineering Are you a seasoned engineering leader with a passion for delivering exceptional customer experiences? Do you have a proven track record of driving innovation and growth in the tech industry? Look no further than JetBlue Airlines, where we're seeking a talented Senior Manager to lead our Self-Service Engineering team. About JetBlue Airlines JetBlue Airlines is a leading low-bolthires carrier in the United States, known for its commitment to providing exceptional customer experiences, a fun and engaging work environment, and a passion for innovation. With a focus on safety, integrity, and teamwork, we're dedicated to making flying more enjoyable and accessible to everyone. Job Summary As a Senior Manager, Self-Service Engineering at JetBlue Airlines, you will play a critical role in leading the development and delivery of our self-service engineering products and services. You will be responsible for managing a team of engineers, developing product roadmaps, and collaborating with cross-functional teams to drive business growth and innovation. Key Responsibilities Manage a portfolio of products from inception to retirement, ensuring timely delivery, high quality, and consistency Lead and coach a team of engineers, including Leads, Senior Engineers, and technical leads, to ensure the team is motivated, developed, and equipped to deliver exceptional results Establish and promote a culture of engineering excellence, focusing on innovation, technical growth, and product goals Collaborate with product management and marketing teams to develop product visions and roadmaps Develop and maintain technology roadmaps for products in your area of responsibility, ensuring security, reliability, and scalability Drive the development of policies, standards, and guidelines for building and supporting IT products Establish structures, design and integration plans, and guide software development performed by team members Develop, maintain, and report on financial and resource plans for your area of responsibility Serve as the escalation point for operational support for assigned portfolio applications with continuous availability Manage production and non-production environments through change control management Ensure work practices are aligned with all audit, security, and regulatory requirements Partner with other Engineering Managers to ensure alignment and drive efficiencies Play a critical role in driving and coaching direct and indirect team members to support the engagement, growth, and development of the IT organization Requirements Essential Qualifications Bachelor's degree in a related field; or demonstrated ability to perform work responsibilities with a High School Diploma/GED and at least four (4) years of relevant experience Active experience with Java, AngularJS, and NodeJS Working knowledge of cloud computing: Azure, GCP, or AWS Available for moderate overnight travel (up to 35%) Must be in control of valid travel documents with the ability to travel throughout the US Able to work flexible hours and be available for crisis response without prior notice Must pass a pre-employment drug assessment Must be legally authorized to work in the country in which the position is located Authorization to work in the US is required; this position is not eligible for visa sponsorship Preferred Qualifications Experience managing a budget Experience managing a full project or initiative, including presenting recommendations to senior leadership Comprehensive knowledge of business functionality and detailed knowledge of business operations, objectives, and strategies Familiarity with JetBlue's IT disciplines and interdependencies and how their needs drive IT strategy What We Offer At JetBlue Airlines, we're committed to providing our team members with a fun and engaging work environment, opportunities for growth and development, and a comprehensive benefits package. As a Senior Manager, Self-Service Engineering, you can expect: Competitive salary: $25/hour Opportunities for career growth and professional development Comprehensive benefits package, including medical, dental, and vision coverage Paid time off and holidays Flexible work arrangements, including remote work options A fun and engaging work environment with a passionate and dedicated team How to Apply If you're a motivated and experienced engineering leader looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the perfect fit for this role. Culture and Values At JetBlue Airlines, we're passionate about our culture and values. We believe in: Safety: We're committed to ensuring the safety of our customers, crew members, and aircraft Mindful: We're dedicated to being mindful of our impact on the environment and our communities Integrity: We operate with integrity, honesty, and transparency Passion: We're passionate about what we do and strive to make a positive impact Fun: We believe in having fun and making work enjoyable If you're excited about joining a team that shares your values and is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Apply for this job

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About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
  • Tell me about a time you demonstrated leadership skills.
  • What’s a time you disagreed with a decision that was made at work?
  • Tell me about a time you made a mistake.
  • Tell me about a time you failed.
  • Why are you leaving your current job?
  • Why were you fired?
  • Why was there a gap in your employment?
  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
  • What type of work environment do you prefer?
  • What’s your work style?
  • What’s your management style?
  • How would your boss and coworkers describe you?
  • How do you deal with pressure or stressful situations?
  • What do you like to do outside of work?
  • Are you planning on having children?
  • How do you stay organized?
  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.

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