Licensed Customer Service Representative (REMOTE)

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Job Overview

Daniel Dodge Farmers Insurance Agency is one of the fastest-growing agencies in the nation, and we're handpicking experienced Farmers Customer Service Representatives to join our team and make an immediate impact.

Our Agency is competitive, fun, and fast-paced.

What makes our agency one of the best workplaces?

It’s simple.

We provide:

1) Most Competitive Compensation Plan In The Insurance Industry

We believe in paying exceptionally well for outstanding performance. Our compensation plan is unmatched in the insurance and truly allows our team members to make an incredible income.

2) Great Team Culture

We believe in working together to ensure we all succeed and enjoy our time together.

3) Career Growth Opportunities

We are constantly searching for new leaders within our company. All of our team members have an opportunity to develop professionally, and everyone has an opportunity to advance within our organization. If you are dedicated, our Agency's growth will create several Lead, Manager and Specialist opportunities available.

Here's what to expect from our interview process:

Personality Assessment (We have multiple positions available - this is to ensure you're in the best possible role that fits your personality!)

One-way Video Interview (Quick and fun interview so we can learn more about you!)

Phone Interview with Daniel

Salary Range: $50,000.00 - $70,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Health Insurance

Requirements

  • Currently P&C Licensed
  • At least 2 years Farmers Insurance Experience
  • Bilingual (English/Spanish) - preferred but not required
  • West Coast (Pacific Time) Preferred but will consider exceptional candidates outside of our time zone.
  • If not currently Life Licensed, willing to get Life & Health licensed shortly after getting hired.

Responsibilities

  • Assist clients with policy servicing needs, including billing questions, endorsements, cancellations, and reinstatements.
  • Conduct Onboarding appointments with new customers. Welcome to the Agency family, ensure all contingency documents are signed and answer any questions regarding coverages.
  • Actively work and stay current on Alerts with Servicing Team.
  • Support clients during the claims process, ensuring accurate information is collected and follow-up is completed.
  • Maintain accurate records and documentation in the agency management system to ensure compliance and organization.
  • Conduct proactive renewal reviews with clients to maintain high retention and customer satisfaction.

Job Types: Full-time, Permanent

Pay: $54,000.00 - $70,000.00 per year

Benefits:

  • Health insurance
  • Paid time off
  • Work from home

Work Location: Remote

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About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
  • Tell me about a time you demonstrated leadership skills.
  • What’s a time you disagreed with a decision that was made at work?
  • Tell me about a time you made a mistake.
  • Tell me about a time you failed.
  • Why are you leaving your current job?
  • Why were you fired?
  • Why was there a gap in your employment?
  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
  • What type of work environment do you prefer?
  • What’s your work style?
  • What’s your management style?
  • How would your boss and coworkers describe you?
  • How do you deal with pressure or stressful situations?
  • What do you like to do outside of work?
  • Are you planning on having children?
  • How do you stay organized?
  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.