Flipkart WFH Jobs – Non-Voice Process – Immediate Joiners

Other Jobs To Apply

No other job posts for this day.

Job Summary

Flipkart, Indias leading e-commerce platform, is actively hiring for Non-Voice Process Associates to join our dynamic support team. This is an exciting work-from-home opportunity for individuals looking to start or grow their career in customer service without voice-based interactions. The role is ideal for freshers and experienced professionals alike who possess excellent written communication skills and can deliver efficient customer support through email, chat, and ticketing systems.

Key Responsibilities

  • Handle customer queries and complaints via chat, email, and online support systems.

  • Ensure customer satisfaction by providing timely and accurate responses.

  • Document customer interactions and log information into the system with clarity.

  • Collaborate with internal teams to escalate unresolved issues.

  • Follow company protocols and standard operating procedures to deliver consistent service.

  • Maintain high productivity standards and meet performance targets.

Required Skills and Qualifications

  • Excellent written communication skills in English.

  • Strong typing skills (minimum 30 WPM with 90% accuracy).

  • Basic understanding of customer service practices.

  • Ability to multi-task and manage time effectively in a remote setting.

  • Familiarity with computers, the internet, and Microsoft Office tools.

  • Self-motivated and able to work independently.

Experience

  • Freshers are welcome to apply.

  • Prior experience in chat or email support, e-commerce support, or back-office operations is a plus.

Working Hours

  • Flexible shift options available:

    • Morning, Afternoon, and Night shifts

    • Rotational shifts (including weekends and public holidays based on team requirement)

  • Part-time and full-time slots available.

Knowledge, Skills, and Abilities

  • Strong problem-solving skills with a customer-first attitude.

  • Familiarity with ticketing tools or CRM platforms is advantageous.

  • Ability to adapt quickly to new tools, systems, and workflows.

  • High attention to detail and organizational skills.

  • Capacity to work under pressure and meet deadlines.

Benefits

  • Work from the comfort of your home

  • Flexible shift timings to suit your schedule

  • Competitive salary with performance-based incentives

  • Paid training and onboarding support

  • Health and wellness support programs

  • Career growth opportunities within Flipkart

  • Internet and equipment reimbursement as per company policy

Why Join Flipkart?

At Flipkart, you will be part of a culture that values innovation, integrity, and inclusion. You will gain access to a diverse work environment where learning never stops. Whether you are starting your first job or looking for a flexible setup, Flipkart offers you the chance to build a career from home with Indias top e-commerce brand.

How to Apply

Interested candidates can apply by submitting their updated resume and a short cover letter to the Flipkart careers page or via the application link provided in the job posting.
Application Link: https://www.flipkartcareers.com (for illustration purposes; check the actual site for current openings)
Shortlisted candidates will be contacted for a brief online assessment and virtual interview.

Back to blog

About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
  • Tell me about a time you demonstrated leadership skills.
  • What’s a time you disagreed with a decision that was made at work?
  • Tell me about a time you made a mistake.
  • Tell me about a time you failed.
  • Why are you leaving your current job?
  • Why were you fired?
  • Why was there a gap in your employment?
  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
  • What type of work environment do you prefer?
  • What’s your work style?
  • What’s your management style?
  • How would your boss and coworkers describe you?
  • How do you deal with pressure or stressful situations?
  • What do you like to do outside of work?
  • Are you planning on having children?
  • How do you stay organized?
  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.