Customer Service Agent

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<p>We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.</p><p>Position not right for you?<br>Share it with someone you know.</p><h2>Customer Service Agent</h2><p><b>Reference:</b> <b>JUL20255404</b></p><p>Expiry date: 2025-08-15 15:27:00.000</p><p>Location: Basildon</p><p><strong><strong>Salary: </strong></strong>£29,407.35 pa + bonus up to £ £1,407.00<br><strong>Weekly Hours</strong>: 42.5 hours / week, Monday to Friday plus weekends on a rota<br><br></p><p><strong>We’re here to keep people moving, that’s what we do.</strong></p><p><br>As a<strong>Customer Service Agent</strong>, you play a key role in taking our award-winning service directly to customers doors - <strong>expertly </strong>making sure our vehicles are where we need them to be, when we need them to be there.<br><br></p><p><strong>Life as a Customer Service Agent at Auxillis<br><br></strong></p><p>An Auxillis branch is a busy, fast-paced place to be and, as a <strong>Customer Service Agent</strong>, you will be right at the very centre of it. You’re often the first point of contact for customers; so confidently delivering a <strong>great service </strong>with a smile is second nature. Where <strong>you really excel </strong>is in managing more than one task at a time - from resolving a customer rental query, administration of a customer account or overseeing the daily vehicle movements in and out of branch.<br><br></p><p>You don’t need any previous industry or vehicle rental administration experience to join our team (our <strong>proven induction training</strong> will take care of that!) but you’ll need all of your customer service know-how, administration skill and most importantly your calm, ‘can-do’ attitude (along with a Full UK or EU Driving Licence, of course!) to get things done.<br><br></p><p><strong>As a Customer Service Agent with Auxillis, we offer:</strong><br><br></p><p>Of course, a <strong>great basic salary</strong>, but there’s much more available for you at Auxillis than just that. Some of our most popular benefits include (but aren’t limited to) …<br><br></p><ul><li>A fantastic <strong>quarterly bonus</strong> scheme</li><li>Start with 24 days <strong>annual leave, </strong>rising to 26 days with service <strong>plus </strong>the flexibility to <strong>buy or sell </strong>an extra <strong>5 days </strong>each year. Of course, you\'ll have public holidays too, plus an <strong>extra day off </strong>to <strong>celebrate your birthday</strong>!</li><li>free <strong>life assurance </strong>(2 x your salary)</li><li><strong>well-being </strong>services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)</li><li>exclusive colleague-only <strong>vehicle-leasing </strong>schemes</li><li><strong>pension</strong> & <strong>save-as-you-earn</strong> share scheme</li><li>Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback</li><li><strong>Wagestream App </strong>for all our colleagues - a Financial Wellbeing app that gives you more <strong>control over your pay</strong>. Not only does it let you choose <strong>when</strong> <strong>to get paid</strong> it also lets you put money aside each month and in addition you can get <strong>discounts</strong> on your shopping, check what benefits you\'re eligible for and can even put you in touch with a <strong>financial coach</strong>!</li></ul><p>With over 50 sites nationwide Auxillis are the go-to provider for bespoke accident claims and mobility services for motorists, we\'re trusted by some of the UK’s best known motor insurers and motoring brands to help their customers when they need it most.</p><p>We’re also part of something bigger - <strong>ZIGUP</strong>, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.</p><p><strong>We are agile. We are experts. We are imaginative. We are reliable.</strong></p> #J-18808-Ljbffr

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About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
  • Tell me about a time you demonstrated leadership skills.
  • What’s a time you disagreed with a decision that was made at work?
  • Tell me about a time you made a mistake.
  • Tell me about a time you failed.
  • Why are you leaving your current job?
  • Why were you fired?
  • Why was there a gap in your employment?
  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
  • What type of work environment do you prefer?
  • What’s your work style?
  • What’s your management style?
  • How would your boss and coworkers describe you?
  • How do you deal with pressure or stressful situations?
  • What do you like to do outside of work?
  • Are you planning on having children?
  • How do you stay organized?
  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.